FAQs

How can I contact Vifaa Boutique?

You can email us at support@vifaaboutique.com where our customer service team will be happy to help you with whatever you need.

Do you ship worldwide?

Yes

Where do you ship from?

We ship from the United Kingdom.

What forms of payment do you accept?

We accept major credit cards, PayPal, and Apple Pay.

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions periodically. You can sign up for our newsletter or follow us on social media to stay updated on our latest offers.

Do you offer gift wrapping or personalized messages?

Yes, we offer gift wrapping and personalized messages for an additional fee. Please contact our customer service team at support@vifaaboutique.com for more information.

Do you offer wholesale or bulk purchasing options?

Yes, we offer wholesale and bulk purchasing options for businesses. Please contact our customer service team at support@vifaaboutique.com for more information.

How long does it take to receive my order?

Once you place your order, please allow 3 - 5 working day to process your order. After that it will take 7-14 working days to deliver.

Can I cancel my order?

Yes, you can cancel your order before it has been shipped. Please contact our customer service team at support@vifaaboutique.com as soon as possible to cancel your order.

What if I haven't received my order?

If you have not received your order within 30 days, please contact our customer service team at support@vifaaboutique.com. We will investigate the issue and provide you with a refund if the item has not been delivered.

Can I cancel my order?

Yes, you can cancel your order before it has been shipped. Please contact our customer service team at support@vifaaboutique.com as soon as possible to cancel your order.

Are taxes included in the prices for customers outside the UK?

No, taxes are not included in the prices for customers outside the UK. Customers are responsible for paying any customs fees, duties, or taxes that may apply to their order.